Office cleaning services around how your business trades

Yes, and most office work is done that way. We clean in the evening or early morning so your team walks in on a finished floor and nobody works around a vacuum. After hours and weekend work attracts penalty rates under the Cleaning Services Award, so both options go on the quote with their own price and you choose.

Yes. You get the same person on the same day, and you meet them before you sign anything. When they take leave you get someone from the same small team who has already been briefed on your scope, not a stranger from an agency. That continuity is most of the reason our office clients stay.

No. Our office work runs on an ongoing schedule with no lock-in term, and you can change frequency or cancel with reasonable notice. A cleaner who needs to trap you in a two-year term is telling you something about how they expect the service to go.

You ring or message the local number and we fix it on the next visit, or sooner if it matters. Because you have a written scope, "missed" is a fact rather than an opinion, which is what makes that conversation short. We would rather hear about it in week one than lose the contract in month six.

Yes. Vacuums, mops, cloths and cleaning products all come with us, and we do not use your kitchen sponge on the bathroom. Who supplies consumables such as hand towel, toilet paper and bin liners goes on the scope, so it is never a surprise.

We walk your office with you, usually for twenty minutes, and ask what has been going wrong. Then you get a written scope and a price per visit, with an after hours option shown separately. No obligation. If it suits, we book a start date and you meet your cleaner before they start.

It depends on floor area, how many bathrooms and kitchenettes there are, how often you want it done and whether the work is after hours. That's why we quote rather than publish a flat rate that would be wrong for most offices. Tell us the basics and you'll have a price back quickly, with no obligation attached to it.

It comes down to headcount and whether there are client-facing rooms, not floor area. A small office with a handful of desks and one bathroom usually works on two or three visits a week. Anything with a reception, a shared kitchen used daily or twenty-plus people generally needs daily. Bathrooms are what set the floor: once they are shared by more than about ten people, every second day stops being enough.

Floors vacuumed and mopped, bins emptied and relined, kitchenette benches and sink cleaned, bathrooms cleaned and disinfected, and shared touch points wiped. Anything beyond that should appear on the scope with a frequency against it: internal glass, high dusting, skirtings, fridge interiors and carpet extraction. If a quote does not name those, assume they are not happening.

Yes, and you should ask to see the certificate rather than take the word for it. Public liability cover is what protects your business if a cleaner damages equipment or a third party is injured on your premises, and most commercial leases and building managers require it of any contractor working on site. Ask for the currency date too, since a certificate that expired last year is worth nothing.

It looks like less and it usually is not, once you count what comes with being an employer: superannuation, leave, workers compensation, Award rates and penalty rates, plus equipment, products and cover when they are sick. A contracted cleaning business absorbs all of that and turns up regardless. Direct hire makes sense at the point where you need someone on site all day, every day.

None, in practice. Commercial cleaning is the whole category for any premises that is not a home, and offices are the largest single type within it. The term matters only when a cleaner specialises: a clinic, a commercial kitchen and a warehouse each need things an office scope does not cover, which is why those are quoted differently.